Hochschild, Arlie Russell, 1940-
The managed heart : commercialization of human feeling / Arlie Russell Hochschild. - Updated ed. - Berkeley, Calif. ; London : University of California Press, 2012. - xx, 327 p. : ill., charts ; 20 cm.
Includes bibliographical references (p. 277-315) and index.
9780520272941 (pbk.) 0520272943 (pbk.)
GBB1D9302 bnb
015986157 Uk
Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.
Emotions--Economic aspects.
Employee motivation.
Work--Psychological aspects.
BF531 / H62 2012
152.4
The managed heart : commercialization of human feeling / Arlie Russell Hochschild. - Updated ed. - Berkeley, Calif. ; London : University of California Press, 2012. - xx, 327 p. : ill., charts ; 20 cm.
Includes bibliographical references (p. 277-315) and index.
9780520272941 (pbk.) 0520272943 (pbk.)
GBB1D9302 bnb
015986157 Uk
Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.
Emotions--Economic aspects.
Employee motivation.
Work--Psychological aspects.
BF531 / H62 2012
152.4