000 01251cam a2200361Ia 4500
008 111129s2012 cauad b 001 0 eng d
015 _aGBB1D9302
_2bnb
016 7 _a015986157
_2Uk
020 _a9780520272941 (pbk.)
020 _a0520272943 (pbk.)
029 1 _aNZ1
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035 _a(OCoLC)ocn768071758
035 _a(OCoLC)768071758
035 _a(NNC)11521130
050 4 _aBF531
_bH62 2012
082 0 4 _a152.4
_223
100 1 _aHochschild, Arlie Russell,
_d1940-
_917761
245 1 4 _aThe managed heart :
_bcommercialization of human feeling /
_cArlie Russell Hochschild.
250 _aUpdated ed.
260 _aBerkeley, Calif. ;
_aLondon :
_bUniversity of California Press,
_c2012.
263 _a201203
300 _axx, 327 p. :
_bill., charts ;
_c20 cm.
504 _aIncludes bibliographical references (p. 277-315) and index.
650 0 _aEmotions
_xEconomic aspects.
_917762
650 0 _aWork
_xPsychological aspects.
_914405
650 0 _aEmployee motivation.
_917763
650 7 _aEmotions
_xEconomic aspects.
_2fast
_917762
650 7 _aEmployee motivation.
_2fast
_917763
650 7 _aWork
_xPsychological aspects.
_2fast
_914405
900 _aAUTH
942 _2ddc
_cNFIC
_n0
948 1 _a20150727
_bc
_cdm820
_dMPS
999 _c9014
_d9014